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MENU
MENU
Unternehmen
Unternehmensübersicht
Konzept
Quick-Action Steckscheiben-Konzept
Betriebszyklus
Mechanisches Konzept
Dichtungen
Vertriebsnetz
Die Geschichte
Unsere Werte
F&E
Zertificat
Produkte
Quick-Action Steckscheiben-Konzept
Hi-B³
Quick-Action Berstscheiben-Wechsler
Quick-Action Filterwechsler
Sonderausführungen
Anwendungen
FCC
FACKEL
GASTRANSPORT
HCN
ÖLPRODUKTION
METHANOL / MTO / CTO
DAMPFSPALTUNG
Dienstleistungen
Steckscheibe anfrage
Reparatureanfrage
Dichtungsfrage
Zufriedenheitserhebung
Kontaktieren sie Uns
Ereignisse
Downloads
Zufriedenheitserhebung
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Zufriedenheitserhebung
Contact information
Dear Customer, as part of ONIS continuous improvement, it is important for us to receive your feedback on our equipment and services with respect to our performances during the various steps of order completion: quotation, engineering and quality.
Company name
*
Your name
*
Your PO number
*
Please tick the appropriate box to indicate your degree of satisfaction
1 = Poor 2 = Satisfactory 3 = Good 4 = Excellent
QUOTATION AND ORDERING
Was our pricing or quotation properly submitted according to your inquiry and specifications?
*
Degree of satisfaction
1
2
3
4
Comment/ Suggestions
Was the response to your inquiry received in a satisfactory and timely manner?
*
Degree of satisfaction
1
2
3
4
Comment/ Suggestions
ENGINEERING DESIGN PROCESS
Did the engineering respond to your inquiry in a satisfactory time and timely manner?
*
degree of satisfaction
1
2
3
4
Comment/ Suggestions
Did the engineering meet your needs?
*
degree of satisfaction
1
2
3
4
Comment/ Suggestions
Did the engineering proceed properly to any changes that you requested?
*
degree of satisfaction
1
2
3
4
Comment/ Suggestions
Were the documents clear and easily understandable?
*
degree of satisfaction
1
2
3
4
Comment/ Suggestions
FACTORY ACCEPTANCE TESTS
If applicable, how were factory acceptance tests performed?
degree of satisfaction
1
2
3
4
Comment/ Suggestions
DELIVERY
Did Onis respect the delivery time?
*
degree of satisfaction
1
2
3
4
Comment/ Suggestions
Was the Onis product delivered in acceptable conditions?
*
degree of satisfaction
1
2
3
4
Comment/ Suggestions
POST DELIVERY SERVICES
If applicable, how was the training and qualification of operators performed?
degree of satisfaction
1
2
3
4
Comment/ Suggestions
COMPETITIVENESS
How do you rate the competitiveness of ONIS equipment?
*
degree of satisfaction
1
2
3
4
Comment/ Suggestions
QUALITY
Were you satisfied with the quality of the equipment installed at your location?
*
degree of satisfaction
1
2
3
4
Comment/ Suggestions
OVERALL
How do you rate ONIS performance?
*
degree of satisfaction
1
2
3
4
Comment/ Suggestions
Do you have comments or suggestions that would help us to improve our quality of Customer Service?
Thank you to have taking time to complete this Customer Satisfaction Questionnaire. Your answers will remain confidential.
Verification
Please enter any two digits
*
Example: 12
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